Hi, this is Jerica from InSinkErator Customer Service. Yes, you may use the F201 or the F1000S filtration systems to any InSinkErator Hot Water dispensers. The F201 will require you to have a 3/8” incoming supply valve while the F1000S will require you to have a ¼” incoming supply valve. If you are planning to purchase a new filtration system, we suggest that you look for the F1000S as we no longer manufacture the F201 model. If you have questions, you may call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.

Hi Caitez,

I do apologize for the inconvenience that you encountered with your disposer.

We understand the disposer is making an unusual noise. Unknowingly, something might have gotten down inside the disposer causing this. If it is making a “machine gun” consistent type noise, something may be caught in the protrusions of the stationary shredder ring. If it is making a “bouncing around” type sound, there may be something that is being thrown around the inside of the chamber. We recommend that you check for this using the following procedure.

1. Make sure the disposer is electrically off.
2. Remove the quiet collar, and look down into the chamber from the sink hole opening with a flashlight.
3. Do NOT put your hands inside the disposer.
4. Shine a flashlight into the chamber to see if you can see anything that that should not be there. Closely inspect the entire floor of the chamber and pay special attention to the area around the outer edge of the disposer's shredding disk. There is a small space between the "floor" (flat surface of the shredder disc) and the wall of the disposer. Next to this space, lining the wall of the disposer, you will see some "windows" around the circumference of the canister and just above these windows there are some small v-shaped protrusions. Follow the circumference of this ring, looking at the v-shaped protrusions and the “windows”, to see if you can locate anything that should not be there. Objects or food debris (such as a bone shard) may be lodged in one of these v-shaped protrusions or “windows”. This will not impede the movement of the plate, but will cause a loud consistent (machine-gun type) noise as the lugs swing by and hit it.
5. If you do locate something, use a tool such as a long tongs or pliers to retrieve it. For a disposer that is magnetically actuated, use non-magnetic tools. Again, do not place your hands inside the disposer.
6. Turn the faucet on and let the water run through for 15-20 seconds.
7. Switch the disposer on and check if it is operating correctly.

If the unusual noise is an “inconsistent” metallic bouncing around or scraping sound, the rotor shredder plate may be loose from the rotor shaft. Kindly try the steps below:

1. Make sure the disposer is electrically OFF.
2. Obtain a flashlight and a long-handled wooden spoon or other similar tool. For a disposer that is magnetically actuated, use non-magnetic tools.
3. Do NOT put your hands inside the disposer.
4. Remove the quiet collar and look down into the chamber from the sink hole opening with a flashlight.
5. Using the end of the wooden spoon, press on the top of the flat plate (floor of the chamber). It should be firm and not rock up and down like a see-saw. If it does rock up and down, your disposer will require service.

Our customer’s experience and satisfaction is very important to InSinkErator and I would like the opportunity to discuss this with you. In case these steps won’t resolve the issue, kindly send me an email through insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer and I will get in touch with you.

Thank you.

Sincerely,

Jerica

Hi, this is Jerica from InSinkErator Customer Service. May I ask for the exact model of the unit that you got from Amazon? If it is an F-HC3300, then it is a hot and cold faucet assembly. If it is an F-H3300, then it is a hot only faucet.

You may use the hot and cold faucet with or without a Chilled Water Tank. Without a Chilled Water Tank, the cold side will dispense the same temperature of water that comes from your main water supply. The instruction, care and use manual for each model are available through our website which is www.insinkerator.com. If you have further questions, you may contact me through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.

Hi, this is Jerica from InSinkErator Customer Service. The required sink hole diameter for the InSinkErator SinkTop Switch is 1 ¼” and the maximum countertop thickness that it can accommodate is 1 3/8”. For more information about this accessory, you may check its instruction sheet by clicking on this link: http://www.insinkerator.com/en-us/D... or you may also call our InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.