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Jerica
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    March 5, 2014
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    November 16, 2017
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Jerica's Answers
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Replacement SinkTop Switch push button. To change button color, pop the old decorative ring off the push button body, replace with the new push button, and push the sides of the new decorative ring until it locks with the push button body.
 

Brushed Bronze or French Gold? Which matches Delta's Champagne Bronze?

Hi, this is Jerica from InSinkErator® Customer Service. Delta’s Champagne Bronze™ matches InSinkErator’s Brushed Bronze. For more inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
4 days ago
Customer avatar
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Jerica
 
The Replacement Filter Cartridge Plus (1-Pack) keeps your water tasting clean by reducing particulates, chlorine taste and odor, lead, mercury, cysts, asbestos and other impurities. These filters are designed for exclusive use with InSinkErator water dispensing systems and feature a sanitary quick-change design to minimize contact with used filter material. The twist-and-lock design allows for quick-and-easy filter swaps.
 

hexavalent chromium

Does this filter remove hexavalent chromium (chromium-6)? If not, can you make a f-3000 product? Chromium-6 is a dangerous chemical that has been recently dumped in my local water supply (Lake Michigan).
Hi, this is Jerica from InSinkErator® Customer Service. The F-2000 reduces particulates, chlorine taste and odor plus cysts, lead, mercury, asbestos, benzene, altrazine, 2, 4-D, Lindane, Carbo furan and P-Dichlorobenzene for clean tasting water. Unfortunately, hexavalent chromium is not included among the water impurities that this filter model reduces. Regarding your request, you are welcome to submit your idea online at www.insinkerator.com/innovation through the non-employee form. For more inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
4 days ago
Customer avatar
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Jerica
 

Is there a replacement filter for Model F-601R?

Hi, this is Jerica from InSinkErator® Customer Service. As of August 1, 2017, the F-601R replacement filter has been discontinued. Your system can easily be adapted to the F2000S system using the F-601R to F2000S Filter System Conversion Kit. You may click on the link below for your reference. For further inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.

F-601R to F-2000S Filter System Conversion Kit:
https://www.insinkerator.com/us/en/...#
5 days ago
Customer avatar
by
Jerica
 
This InSinkErator Involve Series system, which includes the Wave Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200�F near-boiling water and cool drinking water. Transitionally designed, the Involve Wave complements both soft contemporary and traditional design styles. Enjoy hot or cool water right when you need it - now.
 

Do you have 220V available?InSinkErator

Hi, this is Jerica from InSinkErator® Customer Service. The Involve HC-Wave hot water dispenser does not have a 220V version. Also, there are no 220V InSinkErator hot water dispenser available in the U.S. and Canada. In case a hot water dispenser will be installed outside U.S. and Canada, please send an email to insinkeratorfeedback@emerson.com and someone will get back to you immediately. Thank you.
6 days ago
Customer avatar
by
Jerica
 
This InSinkErator Involve Series system, which includes the View Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200�F near-boiling water and cool drinking water. Transitionally designed, the Involve View complements both soft contemporary and traditional design styles. Enjoy hot or cool water right when you need it - now.
 

Insulation & Energy consumption

Looking into HC View Instant Hot and Cool Water Dispenser - what kind of insulation does it have? Foam? Vacuum wall insulation?

What is the typical yearly energy consumption? Is there energy star rating?
Hi Dexter2328,

Thank you for your inquiry.

The tank's insulation is composed of a thick, heat resistant Styrofoam that both maintains the desired water temperature in the tank and helps to prevent the plastic casing from getting hot (it will be warm to the touch).

As for your inquiry about our hot water dispenser’s energy consumption, below is a link to its energy usage analysis.

http://insinkerator.custhelp.com/ci...

For more inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700.

Thank you!

Jerica
InSinkErator® Customer Service
6 days ago
Customer avatar
by
Jerica
 
This InSinkErator Indulge Modern Instant Hot Water Dispenser model provides filtered 200°F near-boiling water and cool drinking water. The InSinkErator modern instant hot water dispenser is perfect for any cooking connoisseur. Featuring a dual-function handle, it has never been easier to dispense hot or cool water. The Indulge Modern instant hot water dispenser features stunning clean lines, blending efficiency and style. Designed for use with the re-engineered InSinkErator Stainless Steel Tank and Filtration System, enjoy hot or cool, filtered water right when you need it - now.
 

Does this actually cool the water?

I’m looking to replace an existing hot water dispenser and it would love to have both hot water and cool drinking water. We love the hot water function and use it all the time, but what’s the advantage of the cool water from this dispenser over regular “tap cold” water?
Hi, this is Jerica from InSinkErator® Customer Service. The F-HC3300 dispenses filtered hot and cool water when connected to an InSinkErator filtration system. For more inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week ago
Customer avatar
by
Jerica
 
The Evolution Excel food waste disposer is for those who enjoy the very best kitchen appliances. The ultimate in performance - nothing grinds more with less noise.
 

Delayed/Jump start

We are selling home and home inspector noted a delayed , jump start up. We’ve never noticed this before but did get same result when we tested and listened for it. It does a 1 second hum then starts. Is this part of the reverse grind feature and is normal or is this a problem that needs repair?
Hi, this is Jerica from InSinkErator® Customer Service. The delay before starting of less than 1 second is normal. The Evolution Excel incorporates a microprocessor that when the disposer is first switched on, has to be powered up before it can command the disposer to start. This cycle takes approximately a half a second to complete. The microprocessor is the brain of the Jam-Sensor Circuit™, a unique technology that senses when a jam is imminent and automatically engages, reversing the direction of the motor and, if needed, increasing the rotational torque of the motor while simultaneously pulsing to break through the jam. For further inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week ago
Customer avatar
by
Jerica
 

Is the dispenser supposed to be hot to the touch when not in use?

Hi, this is Jerica from InSinkErator® Customer Service. The faucet assembly should not be hot. As for the hot water tank, it would be warm to the touch. As long as the tank is plugged in, it will maintain the temperature of the water based on the Thermostat setting so that the water will be near boiling when dispensed. For further inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week ago
Customer avatar
by
Jerica
 

Is it normal for the dispenser to dribble steaming hot water periodically throughout the day?

Hi, this is Jerica from InSinkErator® Customer Service. A rumbling or gurgling sound is perfectly normal and is simply the tank adjusting to maintain its set temperature. This sound will occur periodically throughout the heating cycle. A 2/3 gallon stainless steel tank has a heating cycle of approximately every 2 hours. For further inquiries, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week ago
Customer avatar
by
Jerica
 
The Evolution Excel food waste disposer is for those who enjoy the very best kitchen appliances. The ultimate in performance - nothing grinds more with less noise.
 

Is the inside Stainless Steel??

My current in-sinkerator is rusting out and it has been used a little over a year--I live in Hawaii. Does the Evolution Excel have stainless steel insides to make it more rust resistant?
Hi, this is Jerica from InSinkErator® Customer Service. The Evolution Excel has stainless steel grind chamber and components. Grinding components with brown discoloration or surface rust is normal and simply cosmetic. It will not affect the life or performance of the disposer. Should you have further inquiries or if you need assistance, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week, 5 days ago
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Jerica