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Jerica
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  • Answer count
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  • First answer
    March 5, 2014
  • Last answer
    April 21, 2017
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Jerica's Answers
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Motor is humming after jam was cleared with jam buster wrench and button reset. Is my motor bad?

SN 16113100826
Hi, this is Jerica from InSinkErator® Customer Service. If your disposer still hums after trying to unjam it using a wrench, the issue could be internal. To provide appropriate warranty assistance, kindly send an email to insinkeratorfeedback@emerson.com with your complete contact information. Someone will get in touch with your immediately. Thank you.
2 days ago
Customer avatar
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Jerica
 
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
 

I am replacing my 15 years old Badger 1. Will a new Badger 1 have the same sink drain connections?

Hi, this is Jerica from InSinkErator® Customer Service. All InSinkErator household disposers use the same type of Quick Lock Sink Mount. If your current mounting assembly is still in good condition, you may opt not to replace it and use it with your new InSinkErator disposer. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
2 days ago
Customer avatar
by
Jerica
 
This InSinkErator Involve Series system, which includes the View Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200°F near-boiling water and cool drinking water. Transitionally designed, the Involve View complements both soft contemporary and traditional design styles. Enjoy hot or cool water right when you need it - now.
 

Can I replce existing SST-FLTR leaking tank With this one?

I have a SST-FLTR with hot water only faucet F-GN-1100. I received this one as a gift. Two questions: 1- can I use my existing single hot water only faucet with this tank? 2-can I use F-201r filter with this tank? I don't need cold water here. Thanks!
Hi, this is Jerica from InSinkErator® Customer Service. Yes, you may use an F-201 filtration system with any InSinkErator hot water products including the SST-FLTR model. Regarding your inquiry if you can use your existing faucet with your new hot water tank, for best results, we recommend you use an InSinkErator faucet with an InSinkErator hot water tank as they are designed to work together. We have not tested our tanks for use with other brand's hot water faucets. You should be aware any non-recommended modifications to your unit may void the warranty. To accurately check the compatibility of your existing faucet with an SST-FLTR unit, you may send its model and serial number to insinkeratorfeedback@emerson.com and I will get back to you with immediately. Thank you.
6 days ago
Customer avatar
by
Jerica
 
The redesigned stainless steel hot water tank (HWT-F1000S), which includes the new water filtration system (F-1000S), will feature a new high-end appearance. It is re-engineered for longer life and improved performance with a 2/3-gallon capacity tank, tool-free connections to ease installation, and dry-start protection for peace of mind. This tank provides up to 60 cups of near-boiling, filtered water per hour.
 

Insulated enclosure

Can i install this in an insulated enclosure/small cabinet thats airtight and well insulated to save energy? we only use little hot water sporadically throughout the day/night and I would hate to use all that energy to maintain the water temperature. So an air tight insulated compartment would help.
Hi SunnyNC,

There aren't any requirements for the type or size of cabinet where an InSinkErator hot water tank can be installed. All InSinkErator hot water tanks are insulated and uses very little energy. For your reference, below is the approximate U.S. Daily Cost of an InSinkErator hot water dispenser.

STANDBY COST
0.605 kWh x $0.0986 = 6.0¢ per day

DISPENSING COST
0.021 kWh x 10 cups x $0.0986 = 2.1¢ per day

TOTAL DAILY COST
(standby + dispensing costs) = 8.1¢ per day

If you have other questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.

Sincerely,

Jerica
InSinkErator Customer Service
1 week, 5 days ago
Customer avatar
by
Jerica
 
The redesigned stainless steel hot water tank (HWT-F1000S), which includes the new water filtration system (F-1000S), will feature a new high-end appearance. It is re-engineered for longer life and improved performance with a 2/3-gallon capacity tank, tool-free connections to ease installation, and dry-start protection for peace of mind. This tank provides up to 60 cups of near-boiling, filtered water per hour.
 

Will this system filtrate the cold water as well when installed

We bought the system and installed it with the faucet with hot/cold water switch. Not sure if cold water gets filtration as well
Hi, this is Jerica from InSinkErator® Customer Service. Yes, all InSinkErator filtration systems including the F-1000S of this model will provide filtered hot and cool water when connected to a hot and cool faucet. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week, 6 days ago
Customer avatar
by
Jerica
 
Evolution Cover Control Plus garbage disposal from InSinkErator offers the extra assurance of covered operation. Activated by the magnetic Cover Start switch, it runs only when the cover is on. Featuring patented sound and grind technology, the Evolution Cover Control Plus offers high-performance operation.
 

Cover control sucks water?

Unit is approximately 4 months old...the cover control is still sucking water up into the control...shake the unit and you can hear water inside it...how long with this continue?
Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with the stopper of your household disposer. Our customer’s experience and satisfaction with our products are very important to InSinkErator and I would like the opportunity to assist you with this. Kindly send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your unit. I will get in touch with you immediately. Thank you.
1 week, 6 days ago
Customer avatar
by
Jerica
 
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
 

Without use today....the unit overheated ? Why? Should I continue to use it?

Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with your disposer. Our customer’s experience and satisfaction with our products are very important to InSinkErator and I would like the opportunity to discuss this with you. Kindly send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer. I will get in touch with you immediately. Thank you.
2 weeks, 3 days ago
Customer avatar
by
Jerica
 
Replacement sink baffle for all InSinkErator Evolution Series disposers. The Quiet Collar Sink Baffle helps reduce disposer noise, prevents food and water from splashing upward and is removable for easy cleaning. The antimicrobial feature of the baffle helps to inhibit growth of odor-causing bacteria. Not for use with Badger disposers.
 

Will this part fit Badger 5XP?

I just need this sink baffle. Is it possible to replace only this sink baffle or need to replace by assembly?
Hi Hiro,

The replacement sink baffle or mounting gasket for your InSinkErator Badger 5XP is the standard mounting gasket included in the InSinkErator Mounting Gasket Kit (MGK-00).

The Mounting Gasket Kit includes one standard and one deluxe mounting gasket. These gaskets are properly labeled. To ensure proper installation, please make sure to use the appropriate gasket for your disposer. I have included a link below for your reference.

InSinkErator Mounting Gasket Kit:
http://shop.insinkerator.com/p/insi...

InSinkErator accessories may be purchased through most home improvement centers, plumbing supply houses and online stores.

If you have questions, please let me know.

Sincerely,

Jerica
InSinkErator Customer Service
2 weeks, 6 days ago
Customer avatar
by
Jerica
 
The High Performance Steaming Hot Water Tank is chosen by professional coffee shops for proven performance. Features 2/3-gallon stainless steel tank with 1300W heating element for rapid recovery and electronic thermostat for tight temperature control. Designed for more discriminating consumers, with 210° F near-boiling water temperature this unit provides up to 100 cups per hour capacity.
 

Can this be used for commercial applications?

The description says this tank is "chosen by professional coffee shops for proven performance" yet the specification sheet says "Residential Model" and "Unit not for commercial/industrial use". If this is not for commercial use why would professional coffee shops choose it? I am looking for a high performance hot water tank for use in a professional coffee shop, should I choose this model?
Hi, this is Jerica from InSinkErator® Customer Service. To meet the high standards of our household customers with more selective taste, we had this HWT-HP model tested by professional coffee shops and made sure that it exceeded their expectations before launching it as a residential model. If you are looking for an InSinkErator commercial hot water dispenser to be installed in a coffee shop, you may check our C1300 model. I have included a link below for your reference. If you have further inquiries, please do not hesitate to send an email to insinkeratorfeedback@emerson.com. Thank you.

Model C1300™:
https://www.insinkerator.com/us/en/...
3 weeks, 4 days ago
Customer avatar
by
Jerica
 
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
 

Can I buy parts for garbage disposal?

Drain housing
Hi, this is Jerica from InSinkErator® Customer Service. To accurately assist with your inquiry, please send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer. Someone will get in touch with you immediately. Thank you.
3 weeks, 6 days ago
Customer avatar
by
Jerica