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Jerica
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  • Answer count
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    152
  • First answer
    March 5, 2014
  • Last answer
    September 18, 2017
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Jerica's Answers
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The Evolution Compact food waste disposer is perfect for small households and houses with restricted cabinet space.
 

What size is dishwasher inlet? I need to cap it. What do you recommend to use?

Hi, this is Jerica from InSinkErator® Customer Service. To appropriately assist, please send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer. Someone will get back to you immediately. Thank you.
3 days ago
Customer avatar
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Jerica
 
The Evolution Excel food waste disposer is for those who enjoy the very best kitchen appliances. The ultimate in performance - nothing grinds more with less noise.
 

Where can I get a new tailpiece and hose clamp for the anti-vibration drain?

We moved & I misplaced the drain side of the machine. I was able to buy the dishwasher drain attachment, but didn't see the main (anti-vibration) drain pipe & clamp available.
Hi, this is Jerica from InSinkErator® Customer Service. Replacement parts for our household disposers and hot water dispensers can be purchased through our authorized parts depot, Carroll Parts. Their phone number is 1 (800) 654-3545. If you have further questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
3 days ago
Customer avatar
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Jerica
 
Replacement SinkTop Switch push button. To change button color, pop the old decorative ring off the push button body, replace with the new push button, and push the sides of the new decorative ring until it locks with the push button body.
 

Outer diameter of the escutcheon

I have a countertop that was just drilled with chips. I need a 2" trim piece in satin
Hi, this is Jerica from InSinkErator® Customer Service. The outer diameter of a SinkTop switch escutcheon is about 2”. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
6 days ago
Customer avatar
by
Jerica
 
The Evolution Septic Assist food waste disposer is specifically designed for homes with septic systems.
 

Warranty if bought through other online retailers?

Do you uphold the warranty if I purchase this through an online retailer such as eBay or Amazon?
Hi, this is Jerica from InSinkErator® Customer Service. Effective November 1st, the InSinkErator eBay store has been closed. For purchases from eBay dated prior to November, 1 2016, warranty will be considered as long as the eBay receipt shows InSinkErator store as the seller. As for purchases through Amazon, we honor Amazon receipts provided that Amazon is the seller and does not indicate “used” or “no recourse” on the document/receipt. If you have further questions about our products and services, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week, 1 day ago
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Jerica
 
The F-1000S Water Filtration System is designed for exclusive use with InSinkErator water dispensing systems. It reduces particulates, chlorine taste and odor, allowing you to enjoy better-tasting hot beverages. It has a 1/4 in. quick-connect fitting and is replaced easily without contact with used filter material.
 

Will this system work with the H-HOT100C-ss model?

Hi, this is Jerica from InSinkErator® Customer Service. The F-1000S and F-2000S can be used with any InSinkErator hot water dispenser. If you have further inquiries regarding our products, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week, 3 days ago
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Jerica
 
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
 

Why is the disposal beeping? What do we do to fix this?

For some reason our disposal started beeping today. We can not figure out how to make it stop or why it is doing it. Any help would be great.
Hi, this is Jerica from InSinkErator® Customer Service. All InSinkErator household disposers do not have a feature that would make it beep. The sound may be from somewhere else. If you have further inquiries regarding our products, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week, 3 days ago
Customer avatar
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Jerica
 
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
 

Can I replace badger model 5-81 with badger 5 xp?

Hi, this is Jerica from InSinkErator® Customer Service. Yes, you may replace your Badger 5 with a Badger 5XP. The Badger 5XP has higher horse power and longer warranty length but the plumbing dimensions of these models are the same. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
2 weeks, 2 days ago
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Jerica
 
Indulge Contemporary is our finest line of instant hot water dispensers for use with our Stainless Steel Tank (sold separately). for filtered near-boiling 200°F water and cool drinking water all in one system. The contemporary design, in an array of beautiful designer finishes, will complement any kitchen. Designed for use with the re-engineered InSinkErator Stainless Steel Tank and Filtration System, enjoy hot or cool, filtered water right when you need it - now.
 

Is it true that if my unit sits uninstalled for 2 months in my garage it can become contaminated and I need to buy a new one?

Hi, this is Jerica from InSinkErator® Customer Service. The hot water dispenser will not be contaminated. Before uninstalling, you should empty the tank of as much water as possible. Upon reinstalling, you should run the tank/faucet through with water to be sure all the water inside the tank is fresh. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
2 weeks, 6 days ago
Customer avatar
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Jerica
 
The Evolution Compact food waste disposer is perfect for small households and houses with restricted cabinet space.
 

if the drain line is higher than the outlet on the disposal is there a solution

Hi, this is Jerica from InSinkErator® Customer Service. The disposer’s discharge outlet should always be higher than the plumbing drain line. If the disposer will be installed with the drain line higher than its outlet, it will be prone to backflow of water and may result to clog issues. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
2 weeks, 6 days ago
Customer avatar
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Jerica
 

Can I put this on a timer so that it doesn't heat up at night?

Hi, this is Jerica from InSinkErator® Customer Service. The hot water tank has a heating cycle of approximately every 2 hours to maintain its set temperature. It is intended to be used with continuous power and we cannot recommend the use of a timer. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
3 weeks, 2 days ago
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Jerica