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Jerica
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  • Answer count
    850
  • Helpfulness votes
    149
  • First answer
    March 5, 2014
  • Last answer
    May 23, 2017
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Jerica's Answers
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Out faucet is dripping constantly and

leaking from the valve getting water everywhere. The only way to stop was to turn the thermostat all the way down
Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with your hot water dispenser. Our customer’s experience and satisfaction with our products are very important to InSinkErator and I would like the opportunity to assist you with this. Kindly send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your unit. I will get in touch with you immediately. Thank you.
5 days ago
Customer avatar
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Jerica
 

loved it until it quit working

perhaps two years old but must be hand cranked to get it to run. As if the starter winding or condenser is gone.
Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with your disposer. Our customer’s experience and satisfaction with our products are very important to InSinkErator and I would like the opportunity to assist you with this. Kindly send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer. I will get in touch with you immediately. Thank you.
5 days ago
Customer avatar
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Jerica
 

How can I obtain warranty information on my Home Depot Badger 100?

Lack of warranty Info with the Badger100 I bought today. Where can i find it.? You sent me to Apache Server for warranty info but I don't and can't use Apache Server
Hi, this is Jerica from InSinkErator® Customer Service. I would like to accurately assist with your inquiry. Please send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer. I will get back to you immediately. Thank you.
6 days ago
Customer avatar
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Jerica
 
Replacement sink baffle for all InSinkErator Evolution Series disposers. The Quiet Collar Sink Baffle helps reduce disposer noise, prevents food and water from splashing upward and is removable for easy cleaning. The antimicrobial feature of the baffle helps to inhibit growth of odor-causing bacteria. Not for use with Badger disposers.
 

Will this baffle fit my Medallion model MD-2?

Hi Galvinator,

The replacement sink baffle or mounting gasket for your InSinkErator MD-2 is the deluxe mounting gasket included in the InSinkErator Mounting Gasket Kit (MGK-00).

The Mounting Gasket Kit includes one standard and one deluxe mounting gasket. These gaskets are properly labeled. To ensure proper installation, please make sure to use the appropriate gasket for your disposer. I have included a link below for your reference. Also, please be reminded that the disposer should be uninstalled when replacing its mounting gasket.

InSinkErator Mounting Gasket Kit:
http://shop.insinkerator.com/p/insi...

If you need to replace your disposer’s removable sink baffle, its part number is RSB-00. This fits standard 3 ½” sink opening.

Removable Sound Baffle:
https://www.insinkerator.com/us/en/...

InSinkErator accessories may be purchased through most home improvement centers, plumbing supply houses and online stores.

If you have questions, please let me know.

Sincerely,

Jerica
InSinkErator® Customer Service
6 days ago
Customer avatar
by
Jerica
 
The InSinkErator® Evolution Essential XTR food waste disposer is the ideal choice for a wide range of applications. Why? Because it comes with something EXTRA! The Essential XTR includes a SinkTop Switch ™ for easy countertop activation, and includes a power cord in the box for added value. Convenience in one package.
 

Does the 6 year warranty include parts and labor?

Hi, this is Jerica from InSinkErator® Customer Service. InSinkErator’s in-home warranty service covers parts and labor against manufacturing defects. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
1 week, 4 days ago
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Jerica
 
The Extended Sink Flange is required for sinks greater than 3/4" thick. The polished surface of this stainless steel flange will complement most stainless steel sinks. For more information, call the Answer line at 1-800-558-5700. Note: Use of abrasive cleaning solutions may harm this product's finish.
 

Top of flange dimension

I understand that the drain hole this flange fits is 3 1/2", but what is the diameter/dimension of the widest part of the flange (on top with the insinkerator logo)? How thick is this piece of steel? 1/8"? We are building a custom sink around this and need a more precise measurement.

Thank you
Hi, this is Jerica from InSinkErator® Customer Service. An InSinkErator Sink Flange measures 4 ½” at the widest point. If you have questions, please do not hesitate to contact us through insinkeratorfeedback or call us at 1 (800) 558-5700. Thank you.
2 weeks, 2 days ago
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Jerica
 
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
 

Model of the compatible cord

What is the model number of the Insinkerator cord that is recommended for this model and the other Badger models? I may wish to purchase it elsewhere.
Hi, this is Jerica from InSinkErator® Customer Service. You may use the InSinkErator Power Cord (CRD-00) to your InSinkErator household disposer. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
2 weeks, 5 days ago
Customer avatar
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Jerica
 
The Evolution Compact food waste disposer is perfect for small households and houses with restricted cabinet space.
 

The motor runs, the teeth turn, water flows freely, but the garbage won't grind up. We tried cleaning with baking soda and water solution with no help

Same issue as "Professor"
Hi, this is Jerica from InSinkErator® Customer Service. I do apologize for the inconvenience that you encountered with your disposer. Our customer’s experience and satisfaction with our products are very important to InSinkErator and I would like the opportunity to assist you with this. Kindly send an email to insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer. I will get in touch with you immediately. Thank you.
2 weeks, 5 days ago
Customer avatar
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Jerica
 

What are the difference between the Evolution Supreme SS and the Evolution Excel models?

Hi, this is Jerica from InSinkErator® Customer Service. The Evolution Supreme SS is an exclusive model of Home Depot while the Evolution Excel is available through most home improvement centers, plumbing supply houses and online stores. These disposers mostly have the same features such as unit dimensions and warranty length. Evolution Excel has additional features of Auto-Reverse Grind System® and Jam-Sensor Circuit. For more information about these disposers, we can provide you specification sheets for your reference. For any document requests, you may send an email with your complete contact information to insinkeratorfeedback@emerson.com. Someone will get back to you immediately. Thank you.
2 weeks, 5 days ago
Customer avatar
by
Jerica
 
This InSinkErator Involve Series system, which includes the Wave Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200°F near-boiling water and cool drinking water. Transitionally designed, the Involve Wave complements both soft contemporary and traditional design styles. Enjoy hot or cool water right when you need it - now.
 

Hot water guard

Is there any protection or button to press so that children cant turn the hot water valve on.
Hi, this is Jerica from InSinkErator® Customer Service. Our hot water dispensers do not have a hot water guard feature. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
2 weeks, 6 days ago
Customer avatar
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Jerica