Hi this is Jerica from InSinkErator Customer Service. The part number of the replacement mounting gasket is MGK-00. Kindly use the Deluxe Mounting Gasket included in this kit for your 777SS disposer. Here’s a link of what this gasket looks like: http://shop.insinkerator.com/p/insi.... You may purchase this from any home improvement centers, plumbing supply houses or you may visit our InSinkErator Online Store at shop.insinkerator.com. This requires uninstalling of your disposer. If you have further questions regarding the replacement of your mounting gasket and flange, you may send your response through insinkeratorfeedback@emerson.com or you may call our AnswerLine at 1 (800) 558-5700. Thank you.

Hi this is Jerica from InSinkErator Customer Service. Unfortunately, we do not have a replacement gasket for this stopper. If the gasket of your stainless steel stopper is already worn out, you may already consider replacing the entire stopper. Our customer’s experience is important to InSinkErator and I would like to take this opportunity to help you. Please send me your information like your name, address and phone number as well as the model and serial number of your disposer to insinkeratorfeedback@emerson.com or you may call our AnswerLine at 1 (800) 558-5700. Thank you.

Hi this is Jerica from InSinkErator Customer Service. Yes, you can grind banana peels in your Evolution Space Saver disposer. Also, please be reminded to run disposer along with a moderate flow of cold water. Continue to run cold water for a few seconds after grinding is complete. You may also grind hard food items like beef or pork bones together with fruit peels or vegetable peels to prevent soft food items from floating inside the chamber. Make sure to also position the stopper in the sink opening at an angle so that water can flow but the hole is mostly covered to minimize possible ejection of material while grinding. For more information about this, you click on this link: http://www.insinkerator.com/en-us/H.... If you have further questions, you may call our Answerline at 1 (800) 558-5700. Thank you.

Hi this is Jerica from InSinkErator Customer Service. I’m sorry for the inconvenience that your unit may have caused you. Your hot water dispenser is designed to deliver water at one ounce per second. An easy way to check the flow rate is to obtain a heat resistant mug that is 8 ounces, dispense water into the mug, and using a clock/watch with a second hand, time how many seconds it takes to fill the mug. If the 8 ounce mug fills in 8 – 12 seconds, the flow rate of the dispenser would be considered normal. If it takes longer than 12 seconds, you may have a reduced/slow flow. Slow water flow can be attributed to several reasons and I have listed some things you can check:

1. Check to make sure the main water supply is turned on.
2. Check to be sure that the dispenser water supply valve is fully open. If a self-piercing saddle valve is used, close the saddle valve completely (turn the “pin” all the way in) and then turn it so that it is fully open.
3. Check to be sure you have enough pressure to the dispenser from your supply. You need at least 30 PSI pressure to the dispenser for it to operate correctly.
4. If a filtration system is used in conjunction with the hot water dispenser, check to see if the filter needs to be changed, is properly inserted and pressure after water leaves the filter meets the dispenser’s minimum requirement for PSI.
5. Check for any kinks in the line to the faucet.
6. Debris or deposits could be partially clogging the aerator. The aerator is screwed on to the end of the spout. To check this area, unplug the dispenser (as with any electric appliance, appropriate cautions should be observed when removing the plug from the outlet), and run the water until cool. Unscrew the aerator and check to see if the screen in the aerator is clean and clear. If not, clean it by running water through it in the opposite direction. (If required, replace the aerator.) Reinstall the aerator on to the spout and plug the dispenser back in.

As the water in the tank is now cool, during the start up heating cycle, you can expect to hear gurgling or hissing sounds within the tank. This is normal. The unit may boil briefly on initial start up until the temperature sensing system reaches equilibrium. This is also normal.
If you find that you are unable to correct the problem, the dispenser may require service or replacement at this time. In addition to the above there may be a partial blockage with the tank or faucet assembly itself.

If you need further assistance, you may call our Answerline at 1 (800) 558-5700. Thank you.