Hello BrightBonnie,

I do apologize for the problems your having with your Badger 1-83. You did say you tried the allen wrench on the bottom, already but I want to make sure all steps were performed properly so I an including the steps for a jammed disposer below.

Each InSinkErator disposer is shipped with a self-service wrench. The wrench is silver colored, and shaped like a little crank, about four inches long. If you can not find the service wrench, you can use a standard 1/4 inch Allen wrench. If you do not have your self-service wrench, and would like one, please let us know and we would be happy to send it out at no charge.

1. Make certain that the disposer's switch is in the OFF position. Also, be sure the water is not running during the procedure.
2. Looking under the sink, locate the hole, dead center, at the bottom of the disposer.
3. Insert the self-service wrenchette (or ¼ inch Allen wrench –short end) into the hole.
4. While holding the wrench up in the hole, attempt to make a complete revolution. The wrench should turn freely in a complete revolution, both clockwise and counter-clockwise. If you meet resistance in either direction, work the wrench in a back and forth motion. You may use force if necessary. You will know you are applying too much force if the entire disposer begins to turn.
5. Once the wrench is turning freely in a complete revolution both ways, remove the wrench from the hole.
6. With power still OFF to the disposer, look down into the chamber from the sink hole opening. Hold the black flaps back and look down into the chamber from the sink hole opening with a flashlight. Look to see if you can see anything that that might still be binding the plate or that you might have dislodged. Do not put your hands into the chamber. Pay special attention to the area around the outer edge of the disposer's shredding disk. There is a small space between the "floor" (flat surface of the shredder disc) and the wall of the disposer. Follow the circumference of this ring, carefully checking the space, to see if you can locate anything that should not be there. If you locate something, use a pair of pliers or tongs to retrieve it. Again, do not put your hands inside the disposer.
7. Turn the faucet on and run water through for 15 – 20 seconds.
8. Turn the switch for the disposer to the on position to check if it is operating correctly.

If the unit is still jammed after follow the above steps, please contact our AnswerLine at 800-558-5700 for further assistance. If possible please have the serial number of the disposer available when you call. The serial number will be on a silver tag about the size of a bandaid. It is located on the bottom edge of the disposer. Thank you.

This is Jim with InSinkErator. I do apologize for the problem your having with your SinkTop switch. If you have verified that the air tube is correctly connected to the button and to the Switch Box, there may be a problem with the Switchbox or the bellows in the button. Please call our AnswerLine at 800-558-5700 and we can go over some additional steps to try and resolve your issue.

The SinkTop Switch carries a one year over the counter warranty and can be returned to its place of purchase if found defective.

Hi Marksgirl,

This is Jim with InSinkErator. What your are referring to is called the Air Gap. In some states, local building codes require you have to have an air gap for a connected dishwasher. This requirement varies state by state. You would need to check what your local building codes to dtermine whether you can connect your diswasher line directly to the disposer. I hope I was able to address your question.

Hi Jeff.

This is Jim with InSinkErator. You are absolution correct. The switch basically acts like a toggle. When you press the SinkTop Switch to activate the disposal, power to one outlet shuts off (the one with Hot Water tank plugged in) and turns on, on the other (the one with the disposal). Press the Switch again and it goes back to its original configuration. Since the loss of power to the tank is very short this will not cause a problem with the tempurature of the water in the tank. If you have any other questions about your InSinkErator products, please feel free to contact our AnswerLine at 800-558-5700. Thank you for your question.