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  • Answer count
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  • First answer
    September 12, 2013
  • Last answer
    March 19, 2024
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InSinkErator's Answers
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What food or drink materials can not go in the disposal.

Hi Fuzz1953, thanks for the question. To learn more about how to operate your disposer, please check out this link: https://tinyurl.com/yws65axe.
1 week, 2 days ago
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InSinkErator
 

I hear the unit once or twice day, humming as if it's warming? How often should I be hearing it do that?

Hi PeterThor, thanks for reaching out. Yes, this sound is perfectly normal and is simply the tank adjusting to maintain its set temperature. This sound will occur periodically throughout the heating cycle, approximately every 45–60 minutes. If you are using the hot water regularly, you will hear a rumbling even more often because the tank will be heating up to temperature. You can try to lower the temperature in the tank slightly. Locate the thermostat dial on the front of the tank and turn it 1/2 a notch counterclockwise to decrease the temperature. Then dispense water for 20 seconds to allow cold water to enter the tank. Allow the water to reheat to the new setting. You can continue adjusting the dial in small increments until the temperature is to your liking.
2 weeks, 1 day ago
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InSinkErator
 
 

Does this seal go under the sink flange inside the sink

Hi NanB93, thanks for reaching out. Yes, the rubber seal goes on top of the sink under the sink flange. This makes installing a garbage disposal mess-free; no clean-up or plumber's putty is required.
2 weeks, 2 days ago
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InSinkErator
 
 

Is there a way to troubleshoot the water pressure?

In the past we were able to change the F-1000 with no problem but with this model our water pressure has changed significantly.
Hi Nkeets, thanks for reaching out. Your hot water dispenser is designed to deliver water at one ounce per second. An easy way to check the flow rate is to dispense water into an 8-ounce mug and use a stopwatch to time how long it takes to fill. If the mug fills in 8–12 seconds, the flow rate is normal. If it takes longer than 12 seconds, you may have a reduced or slow flow. Start by checking that the water supply valve is fully opened. It is recommended that you turn the valve all the way to the closed position and then open it fully. Also, make sure that you have at least 15 psi. Check for any kinks on the supply line tubing and the tubing from the faucet to the tank. If you need further assistance, please feel free to contact us via https://support.insinkerator.com/ap....
2 weeks, 3 days ago
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InSinkErator
 
 

Is this item lead free or NSF certified?

FCH1020ORD -

Is this item lead free or NSF certified?
Hi mwoods5999, thanks for reaching out. Yes, the FHC1020 Instant Hot and Cold Faucet is NSF/ANSI certified. Check out the spec sheet here: https://insinkerator.emerson.com/do.... Lead contaminant levels in our hot water dispensers are basically non-detectable and should not be a concern. 
2 weeks, 6 days ago
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InSinkErator
 
 

Can I use the F3000 Premium Filter with this tank?

Hi, thank you for the question. Yes, you can use the F-3000S Premium Filtration System with the HWT-200 tank and any InSinkErator hot water tanks. 
3 weeks, 3 days ago
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InSinkErator
 

What is the diameter of the discharge tube?

Hi dtodd, thanks for the question. The outside diameter of the elbow discharge tube at the end with the lip is 1.75 inches, and the end with no lip is 1.50 inches.
4 weeks ago
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InSinkErator
 
Evolution .75 HP Continous Feed Garbage Disposal with 3/4 Horsepower Available for Hardwire Connection and Outlet Installations with EZ Connect.
 

Is it possible to use with 220v grid?

Hi, thanks for reaching out. This model is not for use with 220 volts. Check out the spec sheet here: http://tinyurl.com/5bymn4jf. To ensure you are buying a unit specifically manufactured for your region's electrical and safety requirements, as well as validate the warranty, we recommend you purchase your InSinkErator product at an authorized retailer in the country where it will be installed. For more information, please visit the InSinkErator Worldwide page here: https://insinkerator.emerson.com/en....
1 month ago
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InSinkErator
 
Power .75 Continous Feed Garbage Disposal with 3/4 Horsepower Available for Hardwire Connection and Outlet Installations with EZ Connect.
 

We purchased this InSinkErator through Amazon and part M, N, P, Q, R and S are missing. Is there a way to order these parts? missing

Hi DuBro, thanks for reaching out, and we're sorry to hear that you're missing some pieces from the installation kit. To assist you further, please reach out to us via https://support.insinkerator.com/ap....
1 month ago
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InSinkErator
 
Power .75 Continous Feed Garbage Disposal with 3/4 Horsepower Available for Hardwire Connection and Outlet Installations with EZ Connect.
 

Why is the Power .75HP priced at $189 on the Advanced Series webpage and when you click to purchase the product the price changes to $296 at checkout?

Hi rweider, thanks for the question. The product price is determined entirely by each retailer and may vary from one store to another. We provide retailers with a suggested retail price, but it does not guarantee the price for any retailer. The Power.75HP currently costs $296.00 at Insinkerator.com (prices are subject to change). You can use the Where to Buy feature on our website to locate retailers and check their current pricing. 
1 month ago
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InSinkErator