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- Answer count1179
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- First answerSeptember 12, 2013
- Last answerMay 13, 2024
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InSinkErator's Reviews
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InSinkErator's Questions
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The Evolution Essential food waste disposer is the ideal choice for a wide range of kitchens.
Have a "Evolution Essential" Closing up house for winter. Pouring in "R.V.Plumbing Antifreeze" No Salt, Non Toxic. Can this be poured down the unit.
When shutting off the water?
Hi Niven,
This is Jim with InSinkErator. It is not necessary to use Antifreeze in prepping the unit for non-use. But, if you choose to, to prepare your plumbing for the winter, the Anti-freese will not damage the unit. I hope I have been able to Answer your question today. If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
This is Jim with InSinkErator. It is not necessary to use Antifreeze in prepping the unit for non-use. But, if you choose to, to prepare your plumbing for the winter, the Anti-freese will not damage the unit. I hope I have been able to Answer your question today. If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
10 years, 6 months ago
by
InSinkErator
The InSinkErator stopper is designed to stop water and food particles from traveling down the drain. For use on all InSinkErator manufactured disposers, the stopper is easy to insert and remove from your sink drain. The stopper is available in a wide range of designer colors to complement many kitchen decors.
does the rubber flapper in the bottom of the sink come out or do you have to clean it in place?
Hi Duane,
This is Jim with InSinkErator. To answer your question, It depends on the Model of InSinkErator disposer you have. If you have any one of our Evolution model disposers the rubber flapper (the baffle) is removable and can be cleaned by hand or in a dishwasher (it sits in a groove in the drain opening). If you have one of the units in our Badger line, the baffle is part of the mounting gasket and can not be removed and must be cleaned in place. I hope I was able to answer your question today. If you have any other questions concerning our products, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
This is Jim with InSinkErator. To answer your question, It depends on the Model of InSinkErator disposer you have. If you have any one of our Evolution model disposers the rubber flapper (the baffle) is removable and can be cleaned by hand or in a dishwasher (it sits in a groove in the drain opening). If you have one of the units in our Badger line, the baffle is part of the mounting gasket and can not be removed and must be cleaned in place. I hope I was able to answer your question today. If you have any other questions concerning our products, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
10 years, 6 months ago
by
InSinkErator
Indulge Contemporary is our finest line of instant hot water dispensers for use with our Stainless Steel Tank (sold separately) for filtered near-boiling 200�F water all in one system. The contemporary design, in an array of beautiful designer finishes, will complement any kitchen. Designed for use with the re-engineered InSinkErator Stainless Steel Tank and Filtration System, enjoy hot filtered water right when you need it - now.
Is it absolutely necessary to use a filtration system with this faucet
If so, what model is required?
Hi Steve002
This is Jim with InSinkErator. Our currenty Hot water tank kit the HWT-F1000S comes bundled with a filtration system already. You can choose to install the tank with or without the filter system (filtration is not required for operation). We offer two types of filters for our filtration system the F1000 and F2000 filters. The F1000 filters for taste and odor and the F2000 filters for particulates, chlorine taste and odor plus cysts, lead, mercury, asbestos, benzene, atrazine, 2, 4-D, Lindane. I hope I have been able to answer your question today. If you have any other questions or concerns, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
This is Jim with InSinkErator. Our currenty Hot water tank kit the HWT-F1000S comes bundled with a filtration system already. You can choose to install the tank with or without the filter system (filtration is not required for operation). We offer two types of filters for our filtration system the F1000 and F2000 filters. The F1000 filters for taste and odor and the F2000 filters for particulates, chlorine taste and odor plus cysts, lead, mercury, asbestos, benzene, atrazine, 2, 4-D, Lindane. I hope I have been able to answer your question today. If you have any other questions or concerns, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
10 years, 6 months ago
by
InSinkErator
This InSinkErator Involve Series system, which includes the Wave Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200�F near-boiling water for a variety of uses. Transitionally designed, the Involve Wave complements both soft contemporary and traditional design styles. Enjoy hot water right when you need it - now.
I need a tank to go with the involve h-wave. Do you sell the tanks separately?
Hi Jaimee,
This is Jim with InSinkErator. We do sell the tank without the faucet included. The tank kit does come with the filter system, but it is not required that it be installed. The tank kit without faucet is called HWT-F1000S. I have included the link below to the InSinkErator Shop site for your convenience. You can also check for prices and availability with home improvement centers such as Home Depot, Lowes, Mendards and many hardware stores such as True Value and Ace that carry our products.
http://shop.insinkerator.com/p/hot-...
I hope I have been able to answer your question today, If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
This is Jim with InSinkErator. We do sell the tank without the faucet included. The tank kit does come with the filter system, but it is not required that it be installed. The tank kit without faucet is called HWT-F1000S. I have included the link below to the InSinkErator Shop site for your convenience. You can also check for prices and availability with home improvement centers such as Home Depot, Lowes, Mendards and many hardware stores such as True Value and Ace that carry our products.
http://shop.insinkerator.com/p/hot-...
I hope I have been able to answer your question today, If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
10 years, 6 months ago
by
InSinkErator
This InSinkErator Involve Series system, which includes the Wave Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200�F near-boiling water and cool drinking water. Transitionally designed, the Involve Wave complements both soft contemporary and traditional design styles. Enjoy hot or cool water right when you need it - now.
How cold does the water get? Does it actively cool water?
Hi Katie,
This is Jim with InSinkErator. When you see Cold or Cool in the description for some of our dispensers, this just means you can connect your dispenser to the cool/cold side of your incomming water line. Our units only heat the water, the cool side of our faucets are only dispensing water at whatever the temperature your cold water normally comes out at. I hope I have been able to answer your question today. If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
This is Jim with InSinkErator. When you see Cold or Cool in the description for some of our dispensers, this just means you can connect your dispenser to the cool/cold side of your incomming water line. Our units only heat the water, the cool side of our faucets are only dispensing water at whatever the temperature your cold water normally comes out at. I hope I have been able to answer your question today. If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700. Thank you.
10 years, 6 months ago
by
InSinkErator
The Evolution Compact food waste disposer is perfect for small households and houses with restricted cabinet space.
can this product be used with a house that's on well water?
Hi Cher,
This is Jim with InSinkErator. The quality of water may affect the longevity of the unit, but it should not affect the functionality of the unit. The harsher the water condition, the more effect it may have on the metal parts that are exposed to the water, over time. If you use the correct type of filtration or if the water is softened prior to being dispensed, this will help in prolonging the life of the disposer. I hope I have been able to answer your question today, If you have any other questions or concerns, please feel free to contact our AnswerLine at 800-558-5700.
This is Jim with InSinkErator. The quality of water may affect the longevity of the unit, but it should not affect the functionality of the unit. The harsher the water condition, the more effect it may have on the metal parts that are exposed to the water, over time. If you use the correct type of filtration or if the water is softened prior to being dispensed, this will help in prolonging the life of the disposer. I hope I have been able to answer your question today, If you have any other questions or concerns, please feel free to contact our AnswerLine at 800-558-5700.
10 years, 6 months ago
by
InSinkErator
The InSinkErator Badger Series food waste disposers are a reliable and functional choice when affordability is the prime concern. Choose from three models, each with a space-saving compact design.
how do i fix a water leak at the power cord location
Hello Canja,
I’m Jim from InSinkErator Customer Service. I’m very sorry to hear about your experience with our product. I’d like the opportunity to further discuss your issue. Please send me an email at insinkeratorfeedback@emerson.com with your contact information and also when you purchased your disposer. Thank you.
I’m Jim from InSinkErator Customer Service. I’m very sorry to hear about your experience with our product. I’d like the opportunity to further discuss your issue. Please send me an email at insinkeratorfeedback@emerson.com with your contact information and also when you purchased your disposer. Thank you.
10 years, 6 months ago
by
InSinkErator
The Evolution Essential food waste disposer is the ideal choice for a wide range of kitchens.
Do your units emit "ANY" RFI as in brush arcing?
Modern dishwashers have much more sensitive circuitry W/R to RFI. As improbable as it sounds, repeated failures here might be traceable to older disposals with universal motors and improper house wiring. A few dishwashers have line filters installed, but most do not. If your units have negligible RFI to other kitchen appliances, spell it out in your advertising! I'm 81 yr old BSEE and getting tired of fixing poorly designed appliances. Electric codes are becoming sensitive to arcing as a cause of many residential fires. See old history on electric blankets destroying homes. As a preventative measure, if you make RFI free devices, I will replace mine. As an old guided missile designer, am very sensitive to electrical noise problems that might burn my house down as many dishwashers have.
Hi Bandtail1
This is Jim with InSinkErator. To answer your question; All of our disposers use induction motor technology which does not have brushes and therefore has no RFI due to brushes. I cannot say it is RFI free but it is negligible, especially when compared to the motor technology used in competitive products (Permanent Magnet Motors) which do contain brushes. I hope I was able to address your concerns today. Thank you for your question.
This is Jim with InSinkErator. To answer your question; All of our disposers use induction motor technology which does not have brushes and therefore has no RFI due to brushes. I cannot say it is RFI free but it is negligible, especially when compared to the motor technology used in competitive products (Permanent Magnet Motors) which do contain brushes. I hope I was able to address your concerns today. Thank you for your question.
10 years, 6 months ago
by
InSinkErator
A convenient alternative to a wall switch, the stylish SinkTop Switch from InSinkErator is air-activated and easily mounts to the sink or counter top. It is also ideal for island installations. The SinkTop Switch is for use with all disposers (must have AC power below sink.)
The switch quit working.
The switch was working fine, now nothing. I checked the outlet, surge protector.
Hi Linda,
This is Jim with InSinkErator. I do apologize for the issue you are having with the disposer or switch.
I have included some troubleshooting steps for your Sink Top Switch. If you look under the sink, you will see a clear plastic tube wherein one end is connected to the push button switch and the other end is connected to the switch box which is plugged into your outlet.
You can check to see if the bellows portion may need replacement using the following steps:
1. Disconnect the clear plastic tube from the spigot at the bottom of the bellows.
2. Unplug the switch box. Double-check to be sure that the other end of the tube is securely attached to the spigot on the switch box.
3. Plug the switch box back in.
4. Force some air into the disconnected tube end. You may, if you wish, blow through the tubing, or find an alternate method of pushing air through.
5. If the disposer turns on, the bellows portion of the switch may need to be replaced.
6. Reconnect the tube to the bottom of the air switch.
If the disposer does not turn on, you have checked to be sure there is power to the switch box, the reset is engaged, and forcing air through the tube does not activate the unit, the issue may be internal to the switch box or to the disposer itself and you may require service at this time.
If this does not corret the issue, please contact our AswerLine at 800-558-5700 or send an email with your contact information to insinkeratorfeedback@emerson.com for further assistance.
This is Jim with InSinkErator. I do apologize for the issue you are having with the disposer or switch.
I have included some troubleshooting steps for your Sink Top Switch. If you look under the sink, you will see a clear plastic tube wherein one end is connected to the push button switch and the other end is connected to the switch box which is plugged into your outlet.
You can check to see if the bellows portion may need replacement using the following steps:
1. Disconnect the clear plastic tube from the spigot at the bottom of the bellows.
2. Unplug the switch box. Double-check to be sure that the other end of the tube is securely attached to the spigot on the switch box.
3. Plug the switch box back in.
4. Force some air into the disconnected tube end. You may, if you wish, blow through the tubing, or find an alternate method of pushing air through.
5. If the disposer turns on, the bellows portion of the switch may need to be replaced.
6. Reconnect the tube to the bottom of the air switch.
If the disposer does not turn on, you have checked to be sure there is power to the switch box, the reset is engaged, and forcing air through the tube does not activate the unit, the issue may be internal to the switch box or to the disposer itself and you may require service at this time.
If this does not corret the issue, please contact our AswerLine at 800-558-5700 or send an email with your contact information to insinkeratorfeedback@emerson.com for further assistance.
10 years, 6 months ago
by
InSinkErator
The InSinkErator Mounting Gasket Kit includes two replacement sink gaskets to be used in conjunction with specific InSinkErator disposer models. Refer to the included installation instructions for quick and easy gasket replacement. Not for use with Evolution Series and E606 disposers.
Which sound baffle?
I have an Insinkerator Badger model 5-71. It's about 15 years old. I'm in need of a replacement sound baffle. What specific baffle do I need?
Hi PeteC, I'm Jim from InSinkErator. For the Badger 5-71, the part you are refering too is called the Mounting Gasket Kit. I have included the link to our website page that has this part.
http://shop.insinkerator.com/p/moun...
You can also order the part directly from our parts Depot Carroll parts at 800-654-3545 refer to Part # Part # 9963D
If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700
Thank you!
http://shop.insinkerator.com/p/moun...
You can also order the part directly from our parts Depot Carroll parts at 800-654-3545 refer to Part # Part # 9963D
If you have any other questions, please feel free to contact our AnswerLine at 800-558-5700
Thank you!
10 years, 6 months ago
by
InSinkErator