Hi, this is Jerica from InSinkErator Customer Service. All InSinkErator disposers only have one dishwasher inlet. Our InSinkErator Dishwasher Connector Kit that we use to connect a dishwasher to a disposer is designed to be connected to only one dishwasher. We do not have any instruction or other kits that will connect our disposers to multiple dishwashers. If you have questions, please do not hesitate to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.

Hi SusieK,

I do apologize for the inconvenience that you encountered with your disposer. With your disposer turned off, you may try instructions below.

You can check to be sure that the plumbing is not “pulled” to the discharge outlet on the disposer and that the mounting assembly is correctly installed and securely locked into place. “Pulling” the disposer to meet the plumbing can cause the disposer to be ever so slightly off center and vibrate.

You may also check how your disposer is mounted to the mounting assembly. An improperly installed or “unlocked” lower mounting ring can cause vibration. While it may appear that the lower mounting ring is tight, all three mounting tabs must be locked over the ridge at the top of each track.

You may also check the chamber of your disposer. Your disposer uses two swiveling impellers to grind food during operation. If one or both of the impellers are stuck (not moving freely); this can cause vibration. To check this, first make sure power is OFF to the disposer. Then remove the Quiet Collar Sink Baffle and look down into the disposer using a flashlight. You should see two metal objects (the impellers) held to the “floor: of the disposer with a rivet or “pin”. They are across from each other, half way between the walls of the disposer and the center of the rotating disk. Do not put your hands into the disposer. Use a wooden spoon handle or tool to push on each of these impellers. They should move around very easily and independently from the plate. After checking, remove the tool.

If one or both of the swivel impellers does not move easily, this may be causing the concern. You may be able to free the swivel lug(s) or impeller(s) using some simple steps. We recommend that you may want to try grinding some hard food items like bones or fruit pits (avocado or peach type). The disposer is designed to grind bones. Raw beef round steak bones work best, cooked beef or pork chop bones may also be used. While bones are preferable, fruit pits may be substituted. As these types of hard items knock up against the stuck impellers, it should cause them to free up and thus return the disposer to its normal grinding capabilities and alleviate the vibration. You can follow the easy steps listed below.

1. Turn on the faucet.

2. Run a strong flow of cold water.

3. Turn on the disposer.

4. Insert a bone or two (depending upon the size), or a fruit pit or two, into the disposer and position the stopper to minimize possible ejection of material while grinding by placing the stopper in the opening at an angle so that water can flow but the hole opening is mostly covered. Don't be afraid of the noise. Your disposer is a very durable appliance specifically designed to grind these types of items. The material will take a minute or two to grind. Leave the disposer and the water on until grinding is complete.

5. Run the water for 15 seconds after grinding is complete.

6. Turn the disposer off.

Make sure power is off to the disposer and then check the impellers again using the handle of a spoon or other appropriate tool (for a disposer that is magnetically actuated, use a non-magnetic tool). Again, do not put your hands into the chamber. If the impellers are still not moving freely, you should repeat the process once or twice more.

There may also be an internal problem with the disposer that may require service or replacement at this time.

In case these steps won’t resolve the issue of your disposer, kindly send me an email through insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer and I will get in touch with you. You may also call InSinkErator AnswerLine at 1 (800) 558-5700.

Thank you.

Sincerely,

Jerica

Hi, this is Jerica from InSinkErator Customer Service. We do not have a direct replacement for a model 333 with ½ horsepower. A Badger 5 will have the same ½ horsepower feature with your disposer but it has a different plumbing requirement. An Evolution Essential model will have the same plumbing requirement with your disposer but will have a higher horsepower of ¾. If you wish to have specifications sheets of these models for your reference, you may send an email to insinkeratorfeedback@emerson.com and I shall process the request. Thank you.

Hi Alresidue,

Thank you for contacting InSinkErator.

We understand the disposer is making an unusual noise. Unknowingly, something might have gotten down inside the disposer causing this. If it is making a “machine gun” consistent type noise, something may be caught in the protrusions of the stationary shredder ring. If it is making a “bouncing around” type sound, there may be something that is being thrown around the inside of the chamber. We recommend that you check for this using the following procedure.

1. Make sure the disposer is electrically off.

2. Remove the quiet collar, and look down into the chamber from the sink hole opening with a flashlight.

3. Do NOT put your hands inside the disposer.

4. Shine a flashlight into the chamber to see if you can see anything that that should not be there. Closely inspect the entire floor of the chamber and pay special attention to the area around the outer edge of the disposer's shredding disk. There is a small space between the "floor" (flat surface of the shredder disc) and the wall of the disposer. Next to this space, lining the wall of the disposer, you will see some "windows" around the circumference of the canister and just above these windows there are some small v-shaped protrusions. Follow the circumference of this ring, looking at the v-shaped protrusions and the “windows”, to see if you can locate anything that should not be there. Objects or food debris (such as a bone shard) may be lodged in one of these v-shaped protrusions or “windows”. This will not impede the movement of the plate, but will cause a loud consistent (machine-gun type) noise as the lugs swing by and hit it.

5. If you do locate something, use a tool such as a long tongs or pliers to retrieve it. For a disposer that is magnetically actuated, use non-magnetic tools. Again, do not place your hands inside the disposer.

6. Turn the faucet on and let the water run through for 15-20 seconds.

7. Switch the disposer on and check if it is operating correctly.

If the unusual noise is an “inconsistent” metallic bouncing around or scraping sound, the rotor shredder plate may be loose from the rotor shaft. Kindly try the troubleshooting steps below.

1. Make sure the disposer is electrically OFF.

2. Obtain a flashlight and a long-handled wooden spoon or other similar tool. For a disposer that is magnetically actuated, use non-magnetic tools.

3. Do NOT put your hands inside the disposer.

4. Remove the quiet collar and look down into the chamber from the sink hole opening with a flashlight.

5. Using the end of the wooden spoon, press on the top of the flat plate (floor of the chamber). It should be firm and not rock up and down like a see-saw. If it does rock up and down, your disposer will require service.

In case these steps will not resolve your disposer’s issue, kindly send us an email with your complete contact information and serial number of your disposer at insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700.

Thank you.

Sincerely,

Jerica