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- Answer count994
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- First answerMarch 5, 2014
- Last answerFebruary 14, 2018
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The Replacement Filter Cartridge (1-Pack) keeps your water tasting clean by reducing particulates, chlorine taste and odor. These filters are designed for exclusive use with InSinkErator water dispensing systems and feature a sanitary quick-change design to minimize contact with used filter material. The twist-and-lock design allows for quick-and-easy filter swaps.
Do you need to run water through filter before first use? If so, how much?
Hi, this is Jerica from InSinkErator Customer Service. You can immediately use the filter once you have already installed it. You may just notice slow water flow from the dispenser for the first few minutes since the cartridge would still have to be filled with water. If you have questions, you may call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
9 years, 5 months ago
by
Jerica
The Evolution Cover Control Plus batch feed food waste disposer provides the extra assurance of covered operation. Activated by the magnetic CoverStart switch, it runs only when the cover is on.
Magnetic Cover Start switch won't work
My Evolution cover control magnetic switch won't fit into the hole any longer. It jams and won't turn. As a result, we can't use the disposal. What should I do?
Thank you
Thank you
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with the stopper of your disposer. Our customer’s experience and satisfaction is very important to InSinkErator. I would like the opportunity to help you with this. Kindly send me a response through insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer and I will get in touch with you. Thank you.
9 years, 5 months ago
by
Jerica
The InSinkErator Sink Flange is designed to support your InSinkErator manufactured disposer. Available in a variety of popular designer finishes to complement many kitchen sink designs.
Why is stopper jamming
The black, magnetic stopper for the disposal is jamming in the hole and won't turn. As a result, it won't turn on the disposal either. Do we need a new stopper or is something else wrong?
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with the stopper of your disposer. Our customer’s experience and satisfaction is very important to InSinkErator. I would like the opportunity to help you with this. Kindly send me a response through insinkeratorfeedback@emerson.com with your complete contact information and serial number of your disposer and I will get in touch with you. Thank you.
9 years, 5 months ago
by
Jerica
Indulge Contemporary is our finest line of instant hot water dispensers for use with our Stainless Steel Tank (sold separately) for filtered near-boiling 200�F water all in one system. The contemporary design, in an array of beautiful designer finishes, will complement any kitchen. Designed for use with the re-engineered InSinkErator Stainless Steel Tank and Filtration System, enjoy hot filtered water right when you need it - now.
Are the 1/4" tubes needed for installation included with this faucet?
We have purchased the HWT-F1000S tank and filtration system. Our plumber couldn't attach a different brand of spigot because he didn't have the proper tubes. We are willing to buy this Indulge Faucet but the items shown In The Box do not show the tubing. Is the tubing included in the box with the FGN1100 faucet? If tubing is not included, how can we get the tubing? It was not included in the box with the 1000S tank/filtration.
Hi, this is Jerica from InSinkErator Customer Service. Yes, all InSinkErator Indulge faucets including the model F-GN1100 will include the proper tubes that are needed to connect it to the HWT-F1000S hot water tank and filtration system. If you have questions, please feel free to contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
9 years, 5 months ago
by
Jerica
The Evolution Septic Assist food waste disposer is specifically designed for homes with septic systems.
Bio charge is not being fed
I installed the disposal a year ago. Bio charge container sis still nearly full. Does not seem to be feeding solution properly
Hi Birdsog,
Your disposer has a solenoid that injects a small amount of Biocharge into the chamber every time the disposer is turned on. The amount injected is approximately 1/3 teaspoon, so there are about 295 uses per bottle. This is a small amount and so, dependent upon how often the disposer is used, the level in the bottle may not appear to be dropping. You can check to be sure that the disposer is injecting the biocharge using the following steps:
1. Obtain a large (approximately 10 ¾” x 11) clean, dry, sheet of paper towel (preferably white).
2. Roll the paper towel into a cylinder and using a ruler, mark a line 5 inches from one end.
3. Insert the marked end paper towel into the chamber of the unit until the line is level with the top of the sink flange.
4. Do NOT put your hand into the chamber; simply hold the paper towel above the level of the sink flange.
5. Do not run water, but flip the switch on and off one time. You can simply turn it on and then off right away. There is no need to let the disposer run.
6. Pull out the paper towel and check to see if there is any blue residue. If there is blue residue on the paper towel, it would indicate that the solenoid is ejecting the Biocharge into the chamber. Properly discard of the paper towel, taking care to avoid contact with the Biocharge residue on it. As indicated on the bottle, take care to avoid contact with eyes, open cuts or sores. In case of eye contact, flush with water for 15 minutes. Check with physician. Wash hands after contact.
If you will not see any blue residue on the paper towel, kindly send us an email through insinkeratorfeedback@emerson.com with your complete contact information and I will get in touch with you. You may also call InSinkErator AnswerLine at 1 (800) 558-5700.
Thank you.
Sincerely,
Jerica
Your disposer has a solenoid that injects a small amount of Biocharge into the chamber every time the disposer is turned on. The amount injected is approximately 1/3 teaspoon, so there are about 295 uses per bottle. This is a small amount and so, dependent upon how often the disposer is used, the level in the bottle may not appear to be dropping. You can check to be sure that the disposer is injecting the biocharge using the following steps:
1. Obtain a large (approximately 10 ¾” x 11) clean, dry, sheet of paper towel (preferably white).
2. Roll the paper towel into a cylinder and using a ruler, mark a line 5 inches from one end.
3. Insert the marked end paper towel into the chamber of the unit until the line is level with the top of the sink flange.
4. Do NOT put your hand into the chamber; simply hold the paper towel above the level of the sink flange.
5. Do not run water, but flip the switch on and off one time. You can simply turn it on and then off right away. There is no need to let the disposer run.
6. Pull out the paper towel and check to see if there is any blue residue. If there is blue residue on the paper towel, it would indicate that the solenoid is ejecting the Biocharge into the chamber. Properly discard of the paper towel, taking care to avoid contact with the Biocharge residue on it. As indicated on the bottle, take care to avoid contact with eyes, open cuts or sores. In case of eye contact, flush with water for 15 minutes. Check with physician. Wash hands after contact.
If you will not see any blue residue on the paper towel, kindly send us an email through insinkeratorfeedback@emerson.com with your complete contact information and I will get in touch with you. You may also call InSinkErator AnswerLine at 1 (800) 558-5700.
Thank you.
Sincerely,
Jerica
9 years, 5 months ago
by
Jerica
This InSinkErator Indulge Tuscan Instant Hot Water Dispenser model provides filtered 200�F near-boiling water. Classic and nostalgic, the Indulge Tuscan instant hot water dispenser provides a relaxing warmth of style. Designed for use with the re-engineered InSinkErator Stainless Steel Tank and Filtration System, enjoy hot water right when you need it - now.
compatible with HWT tank?
I have an Insinkerator H-Wave hot water dispenser that is about 2 years old and I want to change to a F-GN2215ORB Victorian Hot Water Dispenser to match a new counter top. Will this faucet work with a HWT tank? I have no filter an do NOT want to buy a new tank and filter.
Hi, this is Jerica from InSinkErator Customer Service. If you used the hot water tank that came with the H-Wave faucet, then yes, its hot water tank will work with the new F-GN2215ORB faucet assembly. You may refer to the specification sheets available online for more accurate information about the sink requirements (like the sink hole diameter and backsplash). If you have questions, you may contact us through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
9 years, 5 months ago
by
Jerica
This InSinkErator Involve Series system, which includes the Wave Instant Hot Water Dispenser and re-engineered Stainless Steel Tank, provides 200�F near-boiling water for a variety of uses. Transitionally designed, the Involve Wave complements both soft contemporary and traditional design styles. Enjoy hot water right when you need it - now.
Insinkerator leaking.
My Insinkerator seems to be leaking from the screw at the bottom of the unit and although I have tried tightening it it appears to be spinning the receptacle (nut) and thus cannot be tightened down. With that sai I cannot tell if it is leaking from around the nut or through the screw hole. Do you have any suggestions? Thank you.
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with your hot water dispenser. Our customer’s experience and satisfaction is very important to InSinkErator. I would like the opportunity to help you with this. Kindly send me a response through insinkeratorfeedback@emerson.com with your complete contact information and serial number of your unit and I will get in touch with you. Thank you.
9 years, 5 months ago
by
Jerica
The Evolution Cover Control Plus batch feed food waste disposer provides the extra assurance of covered operation. Activated by the magnetic CoverStart switch, it runs only when the cover is on.
Electricity is it for both 120V and 220V ?
Hi, this is Jerica from InSinkErator Customer Service. Currently we only offer our Batch Feed Model, the Cover Control Plus, in 120V. We do have a Cover Control Plus adapter, that can covert a 220v Evolution unit (currently Evolution 100 or 200) to a batch feed model. Note the Evolution 100 and 200 are typically only available in our International Markets, not in the U.S. or Canada, where the electrical standard is 120v. If you have questions regarding this, please feel free to contact me through insinkeratorfeedback@emerson.com or call InSinkErator AnswerLine at 1 (800) 558-5700. Thank you.
9 years, 5 months ago
by
Jerica
This InSinkErator Instant Hot Water Dispenser system, which includes a Hot1 model dispenser and 1/3 gallon copper tank, provides 190°F near-boiling water for a variety of uses. Designed with convenience in mind, the Hot1 features a simple, low profile design with an easy-to-use handle. Enjoy hot water right when you need it - now.
zip code 19014 need new plasic handel the black insert in worn.
ISE steamin Hot bought year 2000
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with the handle of your hot water dispenser. Our customer’s experience and satisfaction is very important to InSinkErator. I would like the opportunity to help you with this. Kindly send me a response through insinkeratorfeedback@emerson.com with your complete contact information and serial number of your unit and I will get in touch with you. Thank you.
9 years, 5 months ago
by
Jerica
The Evolution Cover Control Plus batch feed food waste disposer provides the extra assurance of covered operation. Activated by the magnetic CoverStart switch, it runs only when the cover is on.
How is this evolution plus version different than my two year old evolution cover control?
My two year old evolution cover control can't seem to completely dislodge something that fell in even though I can move it all around with the wrench it continually hits a tight spot. The newer model seems to be not much more than paying a repairman to fix the old one especially since he says there might be damage that can't be repaired.
Hi, this is Jerica from InSinkErator Customer Service. I do apologize for the inconvenience that you encountered with your Evolution Cover Control disposer. Our customer’s experience and satisfaction is very important to InSinkErator. I would like the opportunity to help you with this. Also, regarding the features of the previous Evolution Cover Control and the new Evolution Cover Control Plus, I can provide you specification sheets of these models through email for more accurate information. Kindly send me a response through insinkeratorfeedback@emerson.com with your complete contact information and I will get in touch with you. Thank you.
9 years, 5 months ago
by
Jerica